Practitioner Course

Make the Most of Who You Have

In this session, marketing expert Ray Corcoran will share practical techniques to ethically have your past customers coming back to use your services again and again – plus have them love you for it.
Format

Online Course
1 lesson

Availability

12 Months OR Subscriber Pass

Duration

60 min/lesson
1 Hour total

Presenter

Ray Corcoran

About this course

When looking to grow your business, many business owners obsess over getting new customers in the door. While this is a great idea, it often neglects the customers you’re already helping.

In most cases, your customers will need your help multiple times over the course of their lifetime, and as the business owner it is your responsibility to ensure you are able to take care of them, your staff, your viable practice and yourself. If your practice doesn’t proactively stay “top of mind” for them, they may be left under-serviced and underwhelmed with your ability to help them. This is a huge missed opportunity to have a long term impact within your community.

In this session, marketing expert Ray Corcoran will share practical techniques to ethically have your past customers coming back to use your services again and again – plus have them love you for it.

You will leave the session with specific action items to go and implement to help turn once off customers into lifelong, happy clients. We’ll be covering email marketing strategies, Facebook advertising tips and how to leverage phone + SMS follow up to your advantage.
What you receive:
  • Clear protocol explanations from some of the world's top practitioners
  • Clinical pearls for improved practice results
  • Access to your audio and video recordings via the App Store
  • A downloadable PDF of the presenter’s slides
  • Links to all referenced research papers and useful clinical handouts
  • Access to the community hub where you can get answers to your questions
  • A 30-day money back guarantee

From this course you will

  • Why return business is so crucial to the overall success of your business and your client’s wellbeing
  • The different options available to you in terms of reactivation techniques
  • About Facebook advertising retargeting and how to set up and manage an ongoing campaign
  • Email marketing reactivation campaigns to revive dormant past clients
  • How to set up simple phone and SMS follow up processes within the business so nobody slips through the cracks
  • How to develop your personal short-term action plan to help turn one off customers into lifelong clients

What's in this course

Your Presenter

Ray Corcoran

Ray Corcoran is an experienced Digital Marketing Consultant and international speaker. He helps driven business owners increase revenue and profit using proven, practical growth strategies.

Over the last 10 years he’s worked with 1000+ small businesses across 100+ industries and has also worked with top tier corporates including Optus, McDonald’s Australia, Leighton and Woolworths Group.

He has been featured in the Australian Financial Review, The Sun Herald, Startup Daily and numerous business growth blogs. He is looking forward to helping you move your practice forward with achievable strategic steps.